Incidents | Renterra Incidents reported on status page for Renterra https://status.getrenterra.com/ https://d1lppblt9t2x15.cloudfront.net/logos/bac1abe2c08dfbafbac89c38dbbbf5a5.svg Incidents | Renterra https://status.getrenterra.com/ en app.getrenterra.com recovered https://status.getrenterra.com/ Tue, 09 Dec 2025 09:22:49 +0000 https://status.getrenterra.com/#d48ae34f03d16fcd3fad572f8a696fa3f505e79dc43ccf7c1857127c14990cf8 app.getrenterra.com recovered app.getrenterra.com went down https://status.getrenterra.com/ Tue, 09 Dec 2025 09:20:41 +0000 https://status.getrenterra.com/#d48ae34f03d16fcd3fad572f8a696fa3f505e79dc43ccf7c1857127c14990cf8 app.getrenterra.com went down Payments recovered https://status.getrenterra.com/ Fri, 05 Dec 2025 09:13:46 +0000 https://status.getrenterra.com/#48127c7c1e8ab9abd0441cba73cede010272673c42d3e9b7a5ef7ca1ac3e6420 Payments recovered app.getrenterra.com recovered https://status.getrenterra.com/ Fri, 05 Dec 2025 09:13:36 +0000 https://status.getrenterra.com/#dafaf84486d45fcb1a02fc6cf2c20023a77f23dbf501d0fa25dde7337a5e8a2a app.getrenterra.com recovered Payments went down https://status.getrenterra.com/ Fri, 05 Dec 2025 08:52:04 +0000 https://status.getrenterra.com/#48127c7c1e8ab9abd0441cba73cede010272673c42d3e9b7a5ef7ca1ac3e6420 Payments went down app.getrenterra.com went down https://status.getrenterra.com/ Fri, 05 Dec 2025 08:51:48 +0000 https://status.getrenterra.com/#dafaf84486d45fcb1a02fc6cf2c20023a77f23dbf501d0fa25dde7337a5e8a2a app.getrenterra.com went down Services unavailable. https://status.getrenterra.com/incident/219788 Tue, 13 Jun 2023 20:38:00 -0000 https://status.getrenterra.com/incident/219788#7e85215641b7f6ff485104f3abde54604a452d08f502d6eb67a7569c94c9eea4 At 2:56 PM EDT, customers started experiencing issues accessing Renterra services. Our engineering team identified the cause as an upstream outage with our largest service provider, Amazon Web Services, which was widespread and impacted numerous businesses. The team mitigated the outage by relocating Renterra's primary services away from the affected region. By 3:38 PM EDT, availability had been restored, and all services were fully operational for customers.